Refund Policy

Fee entitlement:

Fees are paid on a monthly basis in advance and are due when regular lessons start after the trial session. the fees include public holidays (only two Eid).

Monthly fees for regular lessons:

Regular monthly fees are due on the last week of every month for next month. Classes can be suspended (paused) in case of delay without any excuse. If you have any issue about late fees or any concern about fees or payments, then please contact the admin as soon as possible so that your lessons are not stopped.

Full refund:

We guarantee a full refund if the student withdraws after paying the fees and before the start of regular classes. When the classes are confirmed and you have started your online lessons, the refund is not arranged.

In some cases, we offer a full refund during the first week, if the student is not satisfied for any reason.

Make-up classes:

The student can apply for a make-up class, if he/she is not able to attend a regular class on a particular day, but please inform your teacher or the admin 6 hours before the lesson time at least.

If students miss any class without prior notice (except in case of emergency), absent will be marked and no makeup class will be arranged. Make up classes can be arranged with the same teacher or other teacher upon availability on the required time.

We do not provide make-up classes for the absence that has not been reported before the predetermined period.
If the student informs the administration not attending 6 hours before the lesson time, we provide him/her with a make-up class, if not for any reason from our side, the cost of this lesson will be deposited in your balance.